On Monday, the Wall Street Journal’s BossTalk featured a laudatory Q&A with Xerox Corp. CEO Anne Mulcahy, noting how she had turned around the company. Too bad that on the same day that the Q&A ran that the company reported bad first-quarter earnings that cut more than 5 percent off the company’s stock price, noted TheDeal.com Executive Editor Yvette Kantrow.
Kantrow writes, “But why did the Journal take the risk of running such a laudatory Q&A on the day the company was announcing quarterly results? Why not wait 24 hours to actually see those results and, better yet, address them in the piece? In the Q&A, Mulcahy spends a fair amount of time talking about the importance of taking care of customers during a corporate turnaround. But as Shannon S. Cross, an analyst with Cross Research/Soleil Investments, told The New York Times in its Xerox earnings piece, the company ‘made all the right decisions for making customers happy, but it really impacted their costs.’ It would have been nice in the Q&A to hear Mulcahy’s take on that.”
Later, Kantrow notes, “But maybe that’s not the function of the WSJ’s softball-lobbing Boss Talk. On Wednesday, the paper boasted a Q&A with Henry Paulson, CEO of Goldman Sachs Group and a big interview ‘get.’ That’s especially true these days, after Paulson’s remarks to Goldman bankers to be more ‘careful and thoughtful’ about their involvement in hostile takeovers touched off a slew of unflattering stories about the firm making unsolicited bids for its advisory clients, competing against them in auctions, and generally courting conflict. So the Q&A’s headline, ‘Goldman CEO Tackles Critics, Touchy Issues,’ as well as its illustration, which labeled Paulson ‘trader,’ ‘investor’ and ‘adviser,’ were all very provocative. It seemed Boss Talk was going to tackle the white-hot Goldman conflict issue head-on.
“Well, not exactly.”
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Barstow writes, “To me, it’s a hands-down decision. Why publish two pages of stocks that few people might need when we might be able to get in a lot more of the news that affects the business community in central Pennsylvania, such as the following:
“Hiltzik has acknowledged using pseudonyms to post a single comment on his blog on latimes.com and multiple comments elsewhere on the Web that dealt with his column and other issues involving the newspaper.
Holstein writes, “Fortune magazine now has one full-time staffer on the ground in Asia and one in Europe. That’s it. Business Week has folded its international editions and downgraded its Tokyo bureau to local hires. Forbes has scrapped Forbes Global. And forget television. The major networks have largely demolished their bureau networks. Fox has never built one. CNN has demonstrated that it can’t make a go of it in business news, aside from Lou Dobbs’ latest tirades. And CNBC has long ago forgotten any global aspirations.
Donlon worked for Chief Executive for 22 years, including serving as editor from 1981 through 2001. While at Chief Executive, J.P. launched two of the magazine’s most exciting and successful programs — the Chief Executive Roundtable and the CEO of the Year Award.
Prior to rejoining Chief Executive, Donlon was editor of Directorship, the business monthly of views, best practices, and issues driving corporate governance published by Directorship Services LLC. In addition to his editorial duties, he was actively involved in the firm’s governance and leadership conferences, communications, and business development.