Archive for the ‘Tips & Tricks’ Category

Bid Bonjour adieu

Wednesday, January 31st, 2007

Macintosh users are used to browsing for networked printers using Bonjour (formerly Rendezvous). However, we have turned off this protocol for all J-School printers. If you are at a Macintosh in Carroll Hall and try to add a printer using Bonjour, the ones you find aren’t ones you should be printing to. Be assured that the printer in your room will not be on that list.

Remote access

Tuesday, January 17th, 2006

Every semester students want to know, how can they get to our server from off campus? There are, of course, several answers to that question.

1) If you have a Mac, start in the Finder and use the “Go” menu to select “connect to server.” The server is howell.jomc.unc.edu. When prompted, enter the same userid and password you use in the lab, and you will get the same list of available shares. If that doesn’t work, here is a flash video on how on Connecting to Howell with a Mac the hard way.

2) If you have a PC and live off-campus, you will need the VPN client, available from shareware.unc.edu, before you can map the drive. Watch this flash video to learn how to configure the VPN and map your network space. http://www.jomc.unc.edu/docs/remoteacc.swf

3) If you have a PC and live on campus, you don’t need the VPN, but the drive mapping instructions are the same as in the video.

Those “account alert” e-mails

Thursday, September 22nd, 2005

Many of you may have seen my message about these, but it doesn’t hurt to say it again. The e-mail messages with “Account Alert” in the subject are fakes. You will never get a message like that from ITS. If your account has been compromised it will be taken off line and you’ll find out about it after. They’ll never wait 24 hours if there is any risk to the network or data.

Lab assistants

Tuesday, September 13th, 2005

I have lined up the lab assistants for this semester, and open labs have begun. Please remember that the labs are open Sunday through Thursday nights from 5:30 UNTIL 9:30. Also, labs close at 5 on Friday, which does not mean that you should start packing up at 5. Rachel Shaver is working on Sundays. Rachel Chapin works Mondays and Thursdays. Samkit Shah works on Tuesdays, and Matt Davis on Wednesdays.